POLICIES FOR CLASSES & WORKSHOPS
PHONE | 734-926-4131
EMAIL | EDUCATION@ANNARBORARTCENTER.ORG
HOURS | Monday thru Friday, 10am-5pm
•For general questions about classes.
•For questions regarding registration, cancellation, or refunds.
•To request a transfer to a different class, if space is available.
•If you have not received an e-mail communication from us and it is less than
one week before the start of your class or workshop
For urgent questions outside of Education Hours, you may also contact the Front Desk during normal business hours.
117 W. Liberty Street, Ann Arbor, MI 48104
The most commonly used parking areas are shown in the image below. Parking options may vary due to construction or events that necessitate street closures. We recommend allowing yourself plenty of time to find parking before a class.
The residential area has signage that states one side of the street is available for parking for a few hours of the day on either M,W,F or T/TH. This means the opposite side of the street is available for parking all day long on those days.
*Please note: The Art Center does not validate parking for students.
Covid-19 Policy for Classes
Vaccinations and masks are encouraged, but are not currently required for students attending classes. *Please note: masks will be required if the Covid-19 Hospital-Admissions Level is ever High/Orange in Washtenaw County.
The A2AC reserves the right to update our policies at any time during the term in response to changing circumstances.
You may register for classes online at annarborartcenter.org/artclasses or contact our Education Department at 734-926-4131 | email@example.com.
Age requirements are as listed on the registration pages. The A2AC does not make exceptions to the minimum age requirements for any reason.
The A2AC offers scholarships for youth, teens, & adults in need of financial assistance. Learn more.
To use a gift certificate, please contact our Education Department.
Gift Certificates may not be used with our online registration system.
Our waitlist is now automated.
You will automatically receive an e-mail if a seat opens in this class. You will then have 24 hours to accept the seat, before our automated waitlist offers it to the next participant on the waitlist and the opportunity closes. Payment will be due upon accepting the seat.
In the instance of a last minute cancellation, the A2AC reserves the right to contact everyone on the waitlist via e-mail. In this case, the e-mail would instruct how to register for the open seat and it would go to the first person who registers.
10% of tuition for classes and workshops is considered a non-refundable deposit.
REFUND POLICY FOR CLASSES & WORKSHOPS
Cancellations up to 5 days before the start of the class or workshop
A full refund will be issued minus the 10% non-refundable deposit. Students may login to their account to withdraw from a class any time up until 5 days before the start of their class. Or they may contact the Education Department.
*This system is automated and will calculate exactly 5 days from the start of the class.
*If the “CANCEL” link in your account is not highlighted in blue, that means the refund window has closed.
*Refunds may take up to 30 days to process.
*We offer a 24 hour grace period. If you register for a class and withdraw within 24 hours, you will receive a full refund. You may login to your account to withdraw.
Cancellations within 5 days before the start of the class or workshop
No refunds will be issued for any reason, including illness.
If a class is canceled by the A2AC due to low enrollment or you cancel up to 5 days before the start of a class, you may have the tuition refunded to your credit card or you may request that it be credited to your A2AC account to use in the future. Credits expire after four years.
*Please contact our Education Department to use a credit that was issued before October 27, 2023.
Students may contact the Education Department to transfer into a different class if space is available up to 5 days before the start of the class they are currently registered for. No transfers will be issued after that.
E-MAILS & CLASS COMMUNICATION
You will receive an e-mail approximately one week before the start of your class or workshop containing information about your upcoming class. If there is less than a week left and you have not received it, please contact us so that we may ensure we have the correct e-mail on file. We also encourage students to check their spam filter or if you have a gmail address, the “Promotions” folder.
Be sure to check the registration page to see if supplies are included with the cost of the class or if there is a supply list.
Most, but not all, adult classes require that students provide their own supplies.
Supplies are included with all in-person child and most teen-only classes (with the exception of digital art classes and classes that are listed for ages 16+ and that include adults) and for most, but not all, of our one-day workshops.
Supply kits for beginner clay and beginner jewelry classes will be available for purchase at the front desk on the first night of class or via an online link provided on the supply list page. Kits ordered online may be picked up the first night of class from your instructor.
Please note: classes with low enrollment may be canceled up to one week before they are scheduled to begin. You may contact the Education Department if you would like to verify that your class is running sooner than that, before purchasing supplies.
Please do not arrive more than 10 minutes before class begins. This allows staff and instructors time to set up and prepare for a class before students arrive.
The A2AC reserves the right to cancel or postpone classes due to insufficient enrollment. If the Art Center cancels or significantly alters a class, a full refund will be issued or the student may request to be placed in an alternate class with space available by contacting an Education Department staff member.
INCLEMENT WEATHER CANCELLATIONS
If the A2AC cancels classes due to severe weather, we will notify you by email in addition to posting closings and cancellations on our website and Facebook pages no later than two hours before the scheduled class. *Be sure to check the spam filter or promotions folder in your e-mail account.
If you do not see an announcement on our website and social media pages, then all programs are running as scheduled. We will make every effort to offer make-up sessions if classes are canceled due to severe weather.
For the best experience, we encourage students to attend class on time and regularly. We do not provide make-up opportunities, pro-rate, or provide refunds for missed classes for any reason, including illness.
Where an instructor is absent due to illness or personal reasons, the A2AC reserves the right to find a substitute teacher or cancel a class and offer a makeup date, where possible. In the event of a cancellation, students will be contacted as soon as possible. If a student is unable to attend a scheduled make-up class, students may contact us before the end of the term to receive a pro-rated credit or refund.
The A2AC is not responsible for any injury, loss, or illness resulting from the use of A2AC’s services and premises. All students accept full responsibility for personal injury/or personal losses.
The Art Center is not responsible for artwork and other property left on the premises and has no liability if such property is lost, stolen, or damaged. Artwork or property left two weeks after the class or workshop ends will be discarded.
The A2AC reserves the right to use photos, video, or other media taken during classes and programs for marketing or publicity purposes. Registration in a class gives the A2AC permission to use images without further consent or
We are committed to offering accessible education programs by providing reasonable accommodations in a supportive environment that allows for the inclusion of people of all ages, abilities, and skill levels.
Our building is wheelchair accessible and there is an elevator available. Please enter through the front door of the A2AC at 117 W. Liberty St., Ann Arbor, MI 48104.
If you believe that you or the person you would like to register will require accommodations to enable you/them to participate in our programs, please contact an Education staff member at firstname.lastname@example.org before registering.
We strive to create a safe, relaxing, and fun environment for all of our students. If a student is displaying disruptive or unsafe behavior, is not following studio policies, or is disrespectful or threatening towards other students, the instructor, or A2AC staff, the student will be asked to correct their behavior. If the behavior was of an egregious nature requiring immediate action or the behavior continues after a request to correct it, the A2AC reserves the right to ask the student not to return. In this event, no refund will be offered.
INDEPENDENT STUDIO TIME
No refunds of any kind will be issued for Independent Studio purchases regardless of the reason. Passes expire at the end of each term and unused hours cannot be carried over. See the online registration page for full details.