POLICIES FOR CLASSES & WORKSHOPS
PHONE | 734-926-4131
EMAIL | EDUCATION@ANNARBORARTCENTER.ORG
HOURS | Monday thru Friday, 10am-5pm
•For general questions about classes.
•For questions regarding registration, cancellation, or refunds.
•To request a transfer to a different class, if space is available.
•If you have not received an e-mail communication from us and it is less than
one week before the start of your class or workshop
For urgent questions outside of Education Hours, you may also contact the Front Desk during normal business hours.
117 W. Liberty Street, Ann Arbor, MI 48104
The most commonly used parking areas are shown in the image below. Parking options may vary due to construction or events that necessitate street closures. We recommend allowing yourself plenty of time to find parking before a class.
The residential area has signage that states one side of the street is available for parking for a few hours of the day on either M,W,F or T/TH. This means the opposite side of the street is available for parking all day long on those days.
*Please note: The Art Center does not validate parking for students.
COVID-19 MITIGATION POLICIES
Covid-19 Policy for Spring Term Classes
Adult students must be vaccinated against Covid-19.
Masks must be properly worn over the nose and mouth at all times by all A2AC students, instructors, and staff. This policy will remain in effect for the duration of Spring Term.
Covid-19 Policy Beginning June 27 for all Summer Term Classes: Vaccinations and masks are encouraged but not required for students attending summer term classes. The A2AC reserves the right to update this policy at any time during the term in response to changing circumstances.
Covid-19 Policies for our camp program will be posted to our Summer Art Camps webpage on June 1st.
You may register for classes online at annarborartcenter.org/artclasses or contact our Education Department at 734-926-4131 | firstname.lastname@example.org.
Age requirements are as listed on the registration pages. The A2AC does not make exceptions to the minimum age requirements for any reason.
The A2AC offers scholarships for youth, teens, & adults in need of financial assistance. Learn more.
If a class is full, you may join the waitlist. If a space opens, we will contact the next person on the waitlist via e-mail. In instances where there is little time remaining to fill a space before the class begins, we may e-mail everyone on the waitlist and clearly state that the space will be filled by the first person to respond.
10% of tuition for classes and workshops is considered a non-refundable deposit.
REFUND POLICY FOR CLASSES & WORKSHOPS
To request a withdrawal, students must contact the Education Department by e-mail or phone: email@example.com | 734-926-4131
Cancellations up to 5 days before the start of the class or workshop
A full refund will be issued minus the 10% non-refundable deposit.
Cancellations within 5 days before the start of the class or workshop
No refunds will be issued for any reason.
If a class is canceled by the A2AC due to low enrollment or you cancel up to 5 days before the start of a class, you may have the tuition refunded to your credit card or you may request that it be credited to your A2AC account to use in the future. Credits expire after four years.
Students may contact the Education Department to transfer into a different class if space is available up to 5 days before the start of the class they are currently registered for. No transfers will be issued after that. Transfers for camps require 7 days’ notice.
E-MAILS & CLASS COMMUNICATION
You will receive an e-mail approximately one week before the start of your class or workshop containing information about your upcoming class. If there is less than a week left and you have not received it, please contact us so that we may ensure we have the correct e-mail on file. We also encourage students to check their spam filter or if you have a gmail address, the “Promotions” folder.
Most adult classes and all online classes require that students provide their own supplies.
Supply fees are included with all in-person child and teen classes and for most (but not all) of our one-day workshops.
Be sure to check the registration page to see if supplies are included with the cost of the class or if there is a supply list.
Supply kits for beginner clay and beginner jewelry classes will be available for purchase at the front desk on the first night of class or via an online link provided on the supply list page. Kits ordered online may be picked up the first night of class from your instructor.
Please note: classes with low enrollment may be canceled up to one week before they are scheduled to begin. You may contact the Education Department if you would like to verify that your class is running sooner than that, before purchasing supplies.
Please do not arrive more than 10 minutes before class begins. This allows staff and instructors time to set up and prepare for a class before students arrive.
The A2AC reserves the right to cancel or postpone classes due to insufficient enrollment. If the Art Center cancels or significantly alters a class, a full refund will be issued or the student may request to be placed in an alternate class with space available by contacting an Education Department staff member.
INCLEMENT WEATHER CANCELLATIONS
If the A2AC cancels classes due to severe weather, we will notify you by email in addition to posting closings and cancellations on our website, Facebook, and Instagram pages no later than two hours before the scheduled class. If you do not see an announcement on our website and social media pages, then all programs are running as scheduled. We will make every effort to offer make-up sessions if classes are canceled due to severe weather.
For the best experience, we encourage students to attend class on time and regularly. We do not provide make-up opportunities, pro-rate, or provide refunds for missed classes for any reason.
Where an instructor is absent due to illness or personal reasons, the A2AC reserves the right to find a substitute teacher or cancel a class and offer a makeup date. In the event of a cancellation, students will be contacted as soon as possible. Refunds will not be issued if a student cannot attend the make-up date.
The A2AC is not responsible for any injury, loss, or illness resulting from the use of A2AC’s services and premises. All students accept full responsibility for personal injury/or personal losses.
The Art Center is not responsible for artwork and other property left on the premises and has no liability if such property is lost, stolen, or damaged. Artwork or property left two weeks after the class or workshop ends will be discarded.
The A2AC reserves the right to use photos, video, or other media taken during classes and programs for marketing or publicity purposes. Registration in a class gives the A2AC permission to use images without further consent or
We are committed to offering accessible education programs by providing reasonable accommodations in a supportive environment that allows for the inclusion of people of all ages, abilities, and skill levels. If you believe that you will require accommodations to enable you to participate in our programs, please contact an Education staff member before you register.
We strive to create a safe, relaxing, and fun environment for all of our students. If a student is displaying disruptive or unsafe behavior, is not following studio policies, or is disrespectful or threatening towards other students, the instructor, or A2AC staff, the student will be asked to correct their behavior. If the behavior was of an egregious nature requiring immediate action or the behavior continues after a request to correct it, the A2AC reserves the right to ask the student not to return. In this event, no refund will be offered.
INDEPENDENT STUDIO TIME
No refunds of any kind will be issued for Independent Studio purchases regardless of the reason. Passes expire at the end of each term and unused hours cannot be carried over. See the online registration page for full details.
ONLINE CLASS INFORMATION
All A2AC Digital Learning classes will take place on Zoom. Instructions and meeting links will be sent to the email on file 1-2 business days prior to the start of the class. If you have not received the Zoom link 24 hours prior to the start of the class please contact firstname.lastname@example.org immediately or use the emergency instructions highlighted in yellow below.
After clicking on the Zoom Link, students will be in the “waiting room” until their instructor admits them into the meeting.
Your instructor is not required to open the Zoom meeting room early. Instructors who let students in a few minutes early do so at their own discretion.
A link to a class recording will be e-mailed to students within 24 hours of each class. (* Friday class videos will be e-mailed by end of day the following Monday)
Recordings will be available for 14 days after each class and will then be auto-deleted. This helps us maintain cloud storage space for future recordings.
You will need to purchase supplies for online classes unless the course description lists that a kit will be provided. See “Supply Lists & Material Fees” for more details.
Emergencies and Trouble Accessing the Zoom Meeting Room
If you are having trouble accessing the Zoom Meeting Room, please contact an Education Staff member at 734-926-4131.
To allow us the best chance to respond quickly, we ask that you do not respond to this e-mail with urgent access issues.
Occasionally, two students may call at the same time. If you are forwarded to voicemail, please leave a message and we will respond to you as quickly as possible.
If you are having difficulty getting through to the Education Department with an emergency, you may also contact the Front Desk staff at 734-926-4128. They are available during our normal business hours.
Technical Difficulties Policy
No refunds or proration will be issued for absence due to technical difficulties related to your equipment, software, zoom application, or internet connection. However, you may request access to the recordings.
In the event that class cannot happen due to technical difficulty on the part of the instructor, an Art Center staff member will attempt to resolve the issue. If the issue persists, the class will be rescheduled.